Terms of service

Terms and Conditions

  1. Scope

  2. Contractual Partner, Conclusion of Contract, Correction Options

  3. Contract Language, Storage of Contract Text

  4. Delivery Conditions

  5. Payment

  6. Right of Withdrawal

  7. Retention of Title

  8. Transport Damage

  9. Warranty and Guarantees

  10. Liability

  11. Final Provisions

1. Scope

These Terms and Conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. An entrepreneur is a natural or legal person or a legally capable partnership who acts in the exercise of their commercial or self-employed professional activity when concluding a legal transaction.

For entrepreneurs, the following applies: If the entrepreneur uses conflicting or supplementary terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed.

2. Contractual Partner, Conclusion of Contract, Correction Options

The purchase contract is concluded with Spectral Trading - Daniel Nork.

By listing the products in the online shop, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries before submitting your binding order at any time by using the correction options provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after submitting your order, you will receive a confirmation by email.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German, English

We store the contract text and send you the order data and our Terms and Conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

4. Delivery Conditions

Delivery Options

We ship the products to the delivery address provided in the ordering process.

We deliver by shipping only. Unfortunately, self-collection of goods is not possible.


Countries we deliver to
Germany and the following EU countries: Italy, France, Netherlands, Belgium, Portugal, Ireland, Denmark, Croatia, Czech Republic, Slovenia, Malta.

Outside the EU – Switzerland: 
We also ship to Switzerland. Please note that additional costs such as customs duties, taxes, and fees may apply upon import, which must be borne by the buyer. These are collected directly by Swiss Post or the customs authorities.

Shipping carriers
Exclusively Deutsche Post / DHL.

Delivery times
On average, delivery to Germany takes 2–4 business days, and to EU countries 4–8 business days. For Switzerland delivery takes approximately 5–10 business days, depending on customs processing.

5. Payment

The following payment methods are generally available in our shop:

  • Prepayment
    Upon selecting prepayment, we will provide our bank details in a separate email and ship the goods after receipt of payment.

  • Credit Card
    You enter your credit card data during the ordering process. Your card will be charged immediately after placing the order.

  • SEPA Direct Debit
    By placing the order, you grant us a SEPA direct debit mandate. We will inform you of the date of the debit at least one banking day in advance (so-called prenotification). A banking day is any weekday except Saturdays, nationwide public holidays, and December 24 and 31. The debit will occur before shipment.

  • Amazon Pay
    To pay via Amazon Payments Europe S.C.A., you must be registered with Amazon, authenticate yourself with your credentials, and confirm the payment instruction. Payment is processed within one banking day after ordering.

    Amazon Pay may offer additional payment methods to registered and selected customers; these are managed solely by Amazon.

  • Apple Pay
    To pay via Apple Inc., you must use the Safari browser, be registered with Apple, have Apple Pay enabled, authenticate yourself, and confirm payment. Payment is processed immediately after ordering.

  • Google Pay
    To pay via Google Ireland Ltd., you must be registered with Google, have Google Pay enabled, authenticate yourself, and confirm payment. Payment is processed immediately after ordering.

  • Klarna
    In cooperation with Klarna Bank AB (publ.), we offer the following payment options, available only to consumers. Payment via Klarna requires a successful address and credit check unless otherwise stated. Payment is made directly to Klarna.

    • Purchase on account (invoice): Payment due 14 days after shipment and receipt of invoice.

    • Klarna may offer additional payment options to selected customers.

    • Klarna credit card: Charged immediately after order, no credit check.

    • Klarna direct debit: SEPA mandate granted; debit after shipment.

    • Klarna installment purchase: Monthly payments of at least 1/24 of the total amount, minimum €6.95.

  • PayPal / PayPal Express
    To pay via PayPal, you must be registered, authenticate, and confirm payment. Payment is processed immediately after ordering.

  • Sofort by Klarna
    To pay via Sofort GmbH, you must have online banking enabled, authenticate, and confirm payment. Your account will be debited immediately after ordering.

6. Right of Withdrawal

Consumers have the statutory right of withdrawal as described in the withdrawal instructions. Entrepreneurs are not granted a voluntary right of withdrawal.

Note on returns of original packaged products (Sealed products):
We only accept returns of original packaged products if they are still sealed.

Note on shipping outside the EU (e.g., Switzerland):
For orders outside the EU, there is no statutory right of return.
Returns are only possible by individual agreement.

7. Retention of Title

The product remains our property until full payment is received.

For entrepreneurs: We retain ownership until all claims from the current business relationship have been fully paid. You may resell the reserved goods in the ordinary course of business; you hereby assign to us in advance all claims arising from resale up to the invoice amount, and we accept this assignment. You remain authorized to collect these claims; however, we may collect them ourselves if you do not meet your payment obligations. Upon request, we will release securities if their realizable value exceeds the secured claims by more than 10%.

8. Transport Damage

For consumers: If goods are delivered with obvious transport damage, please notify the carrier immediately and contact us without delay. Failure to notify or contact us does not affect your statutory rights, particularly warranty rights, but helps us assert our own claims against the carrier or insurer.

For entrepreneurs: The risk of accidental loss or deterioration passes to you as soon as we have delivered the goods to the carrier, freight forwarder, or other person or institution charged with shipping.

9. Warranty and Guarantees

9.1 Warranty Rights

Unless expressly agreed otherwise below, statutory warranty rights apply.

The following limitations do not apply to claims for damages caused by us or our legal representatives or agents:

  • Injury to life, body, or health

  • Intentional or grossly negligent breach of duty or fraud

  • Breach of essential contractual obligations (cardinal duties)

  • Within the scope of an agreed guarantee

  • If product liability law applies

Limitations for Entrepreneurs
For entrepreneurs, only our product descriptions and those of the manufacturer included in the contract constitute an agreement on the condition of the goods; public statements or advertising by the manufacturer are excluded from liability. The limitation period for warranty claims for newly manufactured goods is one year from the transfer of risk. This does not apply if the goods are used for a building and caused its defectiveness.

Statutory limitation periods for recourse claims remain unaffected.

Note for Merchants
Merchants are subject to the inspection and complaint obligations under § 377 German Commercial Code (HGB). Failure to notify renders the goods approved unless the defect was not discoverable during inspection or we concealed the defect fraudulently.

9.2 Guarantees and Customer Service

Information on any additional guarantees and their terms can be found with the product and on special information pages in the online shop.

10. Liability

We are fully liable without limitation

  • For injury to life, body, or health

  • For intentional or grossly negligent breaches

  • For agreed guarantees

  • Where product liability law applies

For slight negligence in breaching essential contractual obligations (cardinal duties), our liability is limited to foreseeable damages typical for the contract.

Other claims for damages are excluded.

11. Final Provisions

If you are an entrepreneur, German law applies excluding the UN Sales Convention (CISG).

Should individual provisions of these Terms be wholly or partly invalid, the contract remains effective otherwise. Invalid clauses shall be replaced by statutory provisions.